The Inferno

Well, it’s been a year and four days and the issue hasn’t been resolved. I’m quite pachydermous like that, except that I haven’t forgotten or forgiven.

A small thing called life got in the way and prevented me from achieving closure on this issue. School, work and so on have conspired to keep this wretched matter out of my hands until now. But I’m close to graduating and should have a lot more free time on my hands after that.

One last thing, I’m not giving up this domain name. For the pittance it costs, its ROI is bound to be phenomenal (purely in terms of the angst and general thorniness, of course).

I called the RBC Ombudsman’s office today and left a message, asking them about the status of my complaint and demanding a call back. I don’t hold much hope for them returning my call, what with the global financial meltdown and all, but there it is. I’ve been too busy with school to do much more, but hopefully I have some more spare time now.

The only update is that there is no update. It has been 10 weeks now and there is no sign of my money. Also, no one from the RBC Ombudsman’s office has called me or emailed me. I can imagine the dialogue that ensues during the Sunday morning golf sessions:

Corporate Bozo #1: Well, that Viren chap, I reckon if we just ignore him, he’ll go away.

Corporate Meathead #2: Indeed. Hopefully, he forgets all about this and we can get back to our little lives as corporate highwaymen without any damn plebeians annoying us.

Corporate Bozo #1: Fore!

Corporate Shill #3: Well, I imagine that him and the thousands like him can’t really do too much, we’re the behemoth here, the real juggernauts!

Corporate Meathead #2: When will they realize they should just shut up and do as they’re told. Don’t they know that dissenters hate freedom?

Of course, the only-too-real possibility is that there is no such conversation and they’ve forgotten about me and this matter completely.

Aug 12 Update

I got a call from the lady at the RBC Complaints Centre, Doris, whom I advised of my rejection of their offer. She gave me the address and number of the RBC Ombudsman and I have to contact them now. My machete’s getting dull from hacking through the jungles of red tape, but what choice do I have? I’ll post the letter to the Ombudsman as soon as I compose it. I intend this website to be a written record, documenting all the miasmic nonsense I have to wade through to recover my funds.

Until then, here’s a picture of the ATM’s receipt of the transaction gone awry. My proof that I deposited two items, including one envelope with $400 cash. Notice how it says at the bottom, “Transaction Cancelled, Your Balance will be Adjusted”. Truer words were never spoken, right?

I’ve shown this to everyone concerned, yet it seems that this little piece of paper matters not one whit. Here it is for all of you to see:

Note the date and time confirming my version of the events. That is all.