Aug 30 Update
I’ve received an acknowledgement letter from RBC, stating that they’ve received my written complaint. It states that Senior Management at RBC will review my case and respond directly to me. If I’m not fully satisfied by their response, I have to re-write them, stating what issues haven’t been dealt with and my anticipated outcomes.
I think my letter above makes it eminently clear what my “anticipated outcome” is. Perhaps years of taking Business Rigmarole courses and spewing out Corporate DoubleSpeak have inhibited their ability to be plain-spoken. I just want my money back. It’s a long weekend, so the earliest I can hope for a call is some time in early September.
I’m not a betting man, but it seems to me that the probability of having to write yet another letter is quite high. What do you feel?
Also, I wish to thank all the people who have left comments and expressed support. I never expected to recieve so many hits or so much support, in my protest against RBC riding roughshod all over me.
Man, this shit’s gone too far. Why doesn’t Royal Bank just admit they are at fault and reimburse you the loss and interest, they can more than afford it…and it makes the most logical sense….